Refund Policy

Last Updated: June 2026

At ALipro ("ALipro", "we", "our", or "us"), we strive to provide reliable software and excellent customer service. This Refund Policy explains how subscription charges, cancellations, and refund requests are handled.

By purchasing a subscription to ALipro, you agree to this Refund Policy.


1.Subscription Services

ALipro is a subscription-based software platform that provides lead generation, outreach automation, campaign management, analytics, and related services.

Access to paid features is granted immediately upon successful payment and account activation.

Because our services are digital and delivered instantly, refunds are generally limited as described below.


2.Free Plan and Trial Access

Where available, ALipro may offer a free plan, free trial, or promotional access period that allows users to evaluate the platform before purchasing a subscription.

We encourage users to review available features and test the platform before upgrading to a paid plan.


3.Subscription Charges

All subscription fees are billed in advance according to the selected billing cycle.

By subscribing, you authorize ALipro and its payment processors to charge the applicable subscription fees and any applicable taxes.

Subscription fees are displayed at checkout before payment is completed.


4.Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting support.

When a subscription is cancelled:

  • Your subscription remains active until the end of the current billing period.
  • No additional renewal charges will occur after cancellation.
  • Access to paid features may be removed when the billing period ends.
  • Previously charged subscription fees are generally not refunded.

Cancelling a subscription does not automatically generate a refund.


5.Refund Eligibility

Refund requests are reviewed on a case-by-case basis.

Refunds may be considered in circumstances such as:

  • Duplicate payments
  • Accidental multiple charges
  • Technical issues that prevented access to the service and could not be resolved by our support team
  • Billing errors caused by ALipro

To request a refund, you must contact support within fourteen (14) days of the charge.


6.Non-Refundable Situations

Refunds will generally not be provided for:

  • Change of mind after purchase
  • Failure to use the service
  • Lack of desired business results
  • User configuration errors
  • Subscription renewals that were not cancelled before renewal
  • Temporary service interruptions or maintenance periods
  • Violations of our Terms of Service or Acceptable Use Policy
  • Account suspension due to misuse of the platform

Because ALipro provides digital services that become available immediately after purchase, completed subscription periods are typically non-refundable.


7.Duplicate or Unauthorized Charges

If you believe you have been charged incorrectly, please contact us immediately.

When appropriate, ALipro may:

  • Reverse duplicate charges
  • Correct billing mistakes
  • Issue partial or full refunds where warranted

Refund approvals remain at ALipro's sole discretion unless otherwise required by applicable law.


8.Chargebacks and Payment Disputes

We encourage customers to contact our support team before initiating a chargeback or payment dispute.

Filing a chargeback without first attempting to resolve the issue with us may result in:

  • Suspension of your account
  • Termination of access to the Services
  • Restriction from future purchases

We reserve the right to provide relevant account and billing records to payment processors in response to disputes.


9.Subscription Upgrades and Downgrades

When upgrading a subscription plan:

  • Additional charges may be applied immediately or prorated according to the billing system in use.
  • Updated plan limits and features become available according to the new subscription.

When downgrading:

  • Changes may take effect immediately or at the next billing cycle depending on the billing provider.
  • Previously paid subscription fees are generally not refunded.

10.Payment Processors

Payments may be processed through authorized third-party payment providers.

Refunds, where approved, will be issued through the original payment method whenever possible.

Processing times may vary depending on your bank, card issuer, or payment provider.


11.Exceptions Required by Law

Nothing in this Refund Policy limits any consumer rights that cannot be waived under applicable law.

Where local laws require refunds or provide additional consumer protections, ALipro will comply with those legal obligations.


12.Changes to This Refund Policy

We may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Refund Policy.


13.Contact Us

If you have questions regarding billing, cancellations, or refund requests, please contact us:

ALipro

Email: support@alipro.io

Website: alipro.io


By purchasing a subscription to ALipro, you acknowledge that you have read, understood, and agreed to this Refund Policy.